Privacy Policy
Owned and Operated by Sugar Sands Publishing LLC · Last Updated: February 2026
Sugar Sands Publishing LLC ("we," "our," "us") operates the Joy Tracker mobile applications (iOS and Android) and the Joy Tracker website. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to all users of our apps and website.
1. Information We Collect
1.1 Information You Provide
We may collect information you choose to provide, including:
- Account information such as email address (if you create an account)
- Self‑reported reflections, mood entries, or journal‑style inputs
- Optional profile information you choose to add
1.2 Information Collected Automatically
We may collect certain information automatically when you use Joy Tracker, including:
- Device information (device type, operating system version)
- Log data (app interactions, performance data, crash reports)
- Non‑identifying analytics (feature usage, session duration)
We do not collect precise location, contact lists, photos, microphone, or camera data.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve Joy Tracker
- Personalize your experience
- Monitor performance and ensure security
- Analyze usage trends to guide product development
- Communicate important service‑related updates
We do not sell your personal information.
3. How We Share Information
We may share information only in the following limited circumstances:
- Service Providers: With trusted vendors who assist with hosting, analytics, or error monitoring
- Legal Compliance: When required to comply with law, regulation, or valid legal request
- Business Transfers: In connection with a merger, acquisition, or similar event, with appropriate safeguards
We do not share personal information with advertisers or data brokers.
4. Data Retention and Deletion
We retain information only as long as necessary to provide Joy Tracker or comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at the email listed below.
5. Security
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and restricted access controls. While no system is perfectly secure, we work continuously to protect your data.
6. Children's Privacy
6.1 Current Status (General Audience 13+)
Joy Tracker is currently designed for users 13 years of age and older. Sugar Sands Publishing does not knowingly collect personal information from children under 13 at this time.
6.2 Future Youth Features
We may introduce optional features specifically designed for children under 13. If we do:
- We will comply with the Children's Online Privacy Protection Act (COPPA)
- We will obtain verifiable parental consent before collecting personal information from children
- We will provide a separate, age‑appropriate experience with strict data‑minimization practices
- We will update this Privacy Policy and provide clear notices before collecting any information from children
Parents or guardians who believe a child under 13 has provided personal information without consent may contact us to request deletion.
7. Your Choices
You may:
- Access or update your account information
- Request deletion of your data
- Opt out of non‑essential analytics
- Stop using the service at any time
8. International Users
If you access Joy Tracker from outside the United States, your information may be processed in the U.S. or other countries where our service providers operate. These locations may have different data‑protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will provide notice within the app or by email.
10. Contact Us
For questions or privacy requests, contact:
Sugar Sands Publishing LLC
support@sugarsandspublishing.com